Terms of Service

Last updated: 2 December 2025

Welcome to Sova. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using Sova's assessment tool, chatbot, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, you may not use the Service.

2. Description of Service

Sova provides a business assessment tool and AI-powered chatbot designed to help Australian startups and scaleups evaluate their business foundations. The Service includes self-assessment questionnaires, AI-generated insights, and curated tool recommendations.

3. Intellectual Property Rights

All content, features, and functionality of the Service are owned by Sova Pty Ltd and are protected by Australian and international copyright, trademark, and other intellectual property laws.

This includes, but is not limited to:

• The assessment methodology and framework (9 Elements, 4 Stages)
• All questions, scoring algorithms, and logic
• The AI chatbot prompts, responses, and training data
• All website designs, graphics, logos, and user interfaces
• The curated knowledge base of tools and frameworks
• All source code, scripts, and technical implementations

4. Prohibited Uses

You agree NOT to:

• Copy, reproduce, or duplicate any part of the Service, including the assessment tool, questions, or methodology
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Scrape, extract, or harvest data from the Service using automated tools, bots, or scripts
• Create derivative works based on the Service or its content
• Redistribute, sell, or license any content from the Service to third parties
• Remove or alter any copyright notices, watermarks, or proprietary markings
• Use the Service to develop a competing product or service
• Circumvent any technical measures we use to protect the Service
• Use automated tools to access the Service at high volumes or in ways that could damage our infrastructure

5. User Accounts and Data

Some features may require you to provide information such as your email address. You agree to provide accurate information and to keep it updated. We handle your data in accordance with our Privacy Policy.

6. AI-Generated Content Disclaimer

The Sova chatbot uses artificial intelligence to provide guidance. While we strive for accuracy:

• AI responses are for informational purposes only and do not constitute professional advice
• You should consult qualified professionals (lawyers, accountants, etc.) for specific business decisions
• Sova is not liable for decisions made based on AI-generated recommendations

7. Limitation of Liability

To the maximum extent permitted by Australian law, Sova Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service (if any) in the twelve months preceding the claim.

8. DMCA and Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you copy, reproduce, or distribute our content without authorisation, we will:

• Issue DMCA takedown notices to hosting providers
• Pursue legal action under the Australian Copyright Act 1968
• Seek damages and injunctive relief as permitted by law

9. Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms on this page with an updated "Last updated" date.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

12. Contact

For questions about these Terms, please contact us at:

Email: jane.korneyko@gmail.com

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.